Student FAQ's

Student FAQ's:

The Academic Advancement Center

  • Where is the Academic Advancement Center located?

    We are located on the first floor of Residence Hall 3, near the Center for Faith and Spirituality. The main entrance is directly in front of the Faith center, but you may also enter from the lobby of Residence Hall 3. See the diagram below for directions from the Student Union!

    Note: As a friendly reminder, no skateboards are allowed in the building. There are lockable racks located directly outside the main door!

  • Which courses do you offer tutoring in?

    The Academic Advancement Center offers FREE lower-level tutoring in Math, Physics, Chemistry, and Engineering. Our center offers a dedicated study space (or "lab") for each of these topics, with a Computer Lab available for any online coursework.

  • What are the Hours of Operation?

    Our center is open during the following times:

    • Monday - Thursday, 9AM - 9PM
    • Friday: 9AM - 5PM
    • Sunday: 4PM - 8PM

    Note: We will be closed for any University holidays or extenuating circumstances. In the event of a closure, notices will be posted on all of our entrances and on Instagram!

  • Do I need an appointment?

    There is no need to book appointments with any of our tutors! They are on duty at all times during our hours of operation, so feel free to stop by at your convenience!

  • What types of help may I receive?

    Each lab is designed to be an academic space that encourages learning and collaboration. Trained and certified tutors are available in each lab to answer questions, facilitate good study habits, and offer guidance as requested! Students may come solely for the study space, to ask questions about their homework, or to ask for resources in preparing for tests and quizzes. It is entirely the students' discretion how much they utilize our resources!

    Note: At no time is it allowed to complete a test or quiz or to receive help on one unless expressly consented to by your Professor or TA. This is a violation of Academic Integrity and may be reported through the proper avenues.

  • Does the AAC have a Computer Lab or printer?

    Yes! Our Computer Lab is located in RH3 Room 117, between the ES/EGR Lab and the General Study Space. There are numerous computers and free printing available during our hours of operation.

    Note: If there are any computer or printer related need in the Computer Lab, please see the Front Desk!

  • What other resources may be available to students?

    A collection of On-Campus Resources has been prepared and is kept at the Front Desk. Please ask them about brochures and any additional tutoring information!

In the Labs

  • I just arrived to a tutoring lab. What do I do?

    When entering a lab, please clock in at the lab's kiosk as soon as possible. You may clock in by typing your EagleCard number in the center of the screen and following the prompts. If this does not work, please use the paper attendance sheet below the monitor. Feel free to sit anywhere, then raise your hand when you're ready for a tutor to assist you!

  • How can I identify a tutor?

    All tutors are required to wear a red lanyard while on-duty. This lanyard will show their name and the subject(s) they tutor. Simply raise your hand for a tutor to come assist you! Each lab has at least two dedicated tutors for that subject.

  • What materials should I bring with me?

    You may bring any academic material you deem necessary to study, so long as it does not disrupt any other students. There are textbooks and whiteboard tables available in each lab, but you should plan to bring your assignment(s), class notes, and additional writing utensils.

  • Can I eat/drink in the labs?

    At no time should there be food or drinks in the labs! The only exception to this is water is a sealable container. Should you want to eat or drink, there is a break room at the end of the hallway, with a microwave, fridge, and small table. Please help keep our labs clean by taking advantage of this space!

  • Is it possible to receive help with pre/post lab assignments?

    Yes! If your lower-level course has an associated lab, our tutors are prepared to assist with any questions you may have.

  • How are tutors selected? Do they have specialized training/certifications?

    All tutors at the AAC have been taught by Embry-Riddle professors and earned an 'A' in the course. Each candidate must be interviewed, examined, and recommended by a Faculty Tutoring Coordinator to be considered for employment. Following this, each candidate is onboarded by the AAC and must complete a training program to ensure they have the necessary skills to tutor effectively. Combined, this ensures that each tutor is not only able to answer your questions, but can communicate in ways that support your learning!

  • Can I just ask my tutor for the final answer on my problems?

    You should always give your best attempt at a problem before coming to a tutor for help. Tutors are not allowed to provide just an answer to a problem; they guide you in the right direction to solve it yourself! Ensure that you go along the entire problem with your tutor, and attempt solving it with them!

  • Can the tutor stay with me while I complete my assignment?

    Often, there is more than one student in a lab at a time. This may mean that your tutor needs to move around the room to answer as many questions as possible. Please remember that these are not private tutors and must be available for all students. You should attempt to fully solve problems independently, then ask a tutor for assistance. If you would like to work with a specific tutor, please review the posted lab schedule for their shift times.

    Note: Should you need more private tutoring, please reach out to Jessica Chamberlin (chambej1@erau.edu)

  • How do I become a tutor ?

    To become a tutor, you must 1) complete all of a lab's courses through Embry-Riddle and 2) earn an 'A' in each of the courses. For example, should you become a Chemistry tutor, you must earn an 'A' in CHM 110, 110L, and 111. Should you apply for the position on Workday, the Faculty Tutoring Coordinator will contact you regarding an interview, examination, and will guide you on any further steps to take!

Supplemental Instruction (SI)

  • What is Supplemental Instruction (SI)?

    Supplemental Instruction is an initiative from the Academic Advancement Center that provides students an additional opportunity to review course topics. These review sessions are led by peer tutors, and provide sample problems for students to validate their learning. Some of the tutors you see throughout the labs are the ones teaching these sessions, not professors. The content reviewed comes directly from the Faculty Tutoring Coordinator and their respective department (Math, Chemistry, or Physics). This provides an excellent opportunity to ask follow-up questions or gain new perspectives to help solve your problems!

    To find more information about a course's SI sessions, please see the respective SI page. If you do not have access, please see your professor or Department Chair for guidance!

  • When are SI sessions held? What courses are covered?

    Below is the schedule for Fall 2024 Supplemental Instruction Sessions. Please pay close attention to which courses and times are listed. You should frequently check your SI course's Canvas page for more information or any changes!

  • How do I attend an SI Session?

    The simple answer is to just show up! SI sessions are a free service for students, and only requires that you bring the assigned worksheet. Follow the schedules above to see session offerings and times!

    When arriving for an SI session, please ensure that you clock-in using the QR code or paper attendance as necessary!